The Aqua Life - London Aquaplex - The Aqua Life

The Aqua Life – London Aquaplex

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Pool Rules

  • Clients should enter the pool only in an instructor’s care and for the duration of the lesson.
  • On arrival, clients are invited to sign-in at the reception desk, before entering the pool area.
  • Access to the pool is only available during the designated time slots for lessons. Permission to use the facility amenities such as the sauna, hot tub, and gym is not granted. (i.e. gym, hot tub, sauna, kitchen, etc.)
  • If applicable, the parent(s) or guardian(s) of the swimmers shall remain on the pool at all times for the full duration of the class.
  • Children who are under 3 years of age and older children who are not fully toilet trained, shall wear a reusable or disposable swim diaper at all times.


There are no registration deadlines. Students registering for classes can join at any time subject to available capacity. Once registered, clients can swim throughout the entire year, and lessons run for as long as they are registered for lessons. Classes will start upon registration, unless otherwise specified.

Class Length 

Classes are 30 minutes in length, with 28 minutes of instruction. During the last 2 minutes of class, the instructor will provide feedback, and, for the last minute, the instructor will prepare for their next lesson.


Clients can withdraw from lessons by giving at least thirty (30) days written notice of cancellation via email to the month prior. All withdrawals are processed at the end of the month (to withdraw for July 31st, written notice must be received before June 30th, a notice received on May 15th will apply towards a withdrawal at the end of June). Mid-month withdrawal are not possible.


In the case that a pool is closed due to inclement weather or maintenance, the clients will be credited for the classes cancelled due to the closure. This will be a credit, and not a refund. The credit will be applied to future tuition and cannot be converted to cash or transferred to any other party. Credits may be used at any of Aqua Life’s pool locations and for any of the programs offered. All credits expire 1 (one) year after the date they were applied to the account. Credits are not offered for missed classes.


When a client enrolls in classes they reserve a slot that is in high demand. By reserving this spot, the client is agreeing to pay for the reserved spot independent of their attendance. It is the client’s responsibility to make sure that vacations, appointments and other activities do not interfere with their scheduled swimming class for which they have enrolled. The Aqua Life will offer no tuition refunds for classes missed for any reason.

Make-up Classes 

Due to limited pool time, no make-up class shall be offered for those lessons that the clients cannot attend.

Unforeseeable events may prevent clients from attending their scheduled classes. To provide our clients with the best possible experience, while still maintaining the quality of our program, the following makeup policy has been established:

Makeup classes due to client absences:

  • No makeups are offered for classes that the clients cannot attend
  • No refunds or credits are offered for any missed lessons
  • If an absence is marked through the parent portal at least 24 hours before the absence date, clients are allowed to book a replacement class based solely on availability (i.e.: other classes with absences). These classes have no monetary value, and they are not transferable.
  • These classes do not carry over, and must be used during the period of enrollment. There is no limit on the number of these replacement classes, space permitting.
  • Replacement classes can be booked up 14 days ahead of the class time, at any of our pools, and with an instructor other than the client’s regular instructor.
  • Replacement classes may be booked in advance of being absent from a specific class or after the client has been away, as long as an absence has been added in the parent portal.
  • These complimentary replacement classes are a COURTESY and are NOT GUARANTEED to be available at the client’s location/day/time of choice. Replacement classes must be used within the current registration term, and they will not be carried over. The client must be currently enrolled to participate in a replacement class.
  • Replacement lessons are subject to program availability.

Makeup classes due to Aqua Life cancellations:

  • Makeup lessons are offered only when The Aqua Life has to cancel a class due to instructor unavailability, pool maintenance or other unforeseen reasons. We will notify clients as soon as possible in case of cancellations, and will do our best to schedule makeup classes in a timely manner.
  • To be noted that as long as the clients receive 4 classes per month, there are no makeups offered. For example, in months when there are 5 Mondays, if a day is cancelled the clients would still receive 4 lessons, and it would not require a makeup class.
  • Offered make-up classes must be used within the current registration term, and they will not be carried over. The client must be currently enrolled to participate in a replacement class.

Fees Monthly Classes (perpetual program):

  • Payments are processed on the 20th of each month for the next calendar month. If clients begin the program in the middle of a month, tuition will be prorated to reflect the start date. Billing will then process again on the 20th for the next month.
  • Monthly payments include 4 classes per month.
  • There shall be no refunds or credits after a monthly payment has been processed.

Fees Intensive Classes

  • Payments include 4 classes per week which are processed at the time of registration.
  • There shall be no refunds or credits after payment has been processed.
  • Clients shall provide valid payment information, including payment updates if necessary, before tuition is due. In the event that a monthly payment cannot be processed, existing registrations will be cancelled.

Map & Directions


Private Class

$219 +HST/ Month

Semi-Private Class

$129 +HST/ Month/Student


$90 +HST/ Month/Student

Parent & Tot Class

$90 +HST/ Month/Student

Power Swim Class (07+ Years)

$135 +HST/ Month/Student


184 Horton St. East London ON N6B 1K8 Canada

Office Hours

Mon - Thurs : 9:00 AM to 5:00 PM

Fri : to

Sat - Sun :


  • Change Rooms
  • Private Shower Stalls

Pool Information

  • 1m to 3m deep
  • 25m long

Instructors Available


Hi! I'm Daisy.


Hi my name is Jack! I am currently attending Western University, pursuing a double degree in Software Engineering and Business. Growing up in Peterborough surrounded by lakes, I have been swimming my whole life which sparked my passion for teaching swimming so others can be safe and enjoy the natural environment we are blessed with in Ontario. My previous experience as a swim instructor at the YMCA and working at summer camp has helped me find creative ways of teaching skills to keep students engaged. Seeing improvements in swimmers and hearing that a lesson was fun is extremely rewarding and why I enjoy teaching so much. In my free time, I enjoy playing basketball, songwriting, and going to the gym. I am looking forward to meeting everyone in my classes!


Hello! My name is Jack.


Hello! My name is Jenna.


Hey! I'm Logan and I'm a second-year honours chemistry student at Western University, and after that, I plan to pursue a profession in dentistry. Other than my studies I love going to the gym and playing football. I've been swimming my whole life and started teaching swimming lessons around age 14, where I volunteered as a co-instructor. Recently I've worked for the city of London as well as teaching Private lessons from my own home. I've been teaching for 5 years using multiple different programs and I'm always excited to learn and improve. Can't wait to meet all of you!


Hello! My name is Victoria.


Hello! My name is Jacob.


Growing up on the BC coast, Jasmine developed a passion for the water at an early age and has been swimming for as long as she can remember. From rowing to innertube water polo and paddleboarding to kayaking, you name it, if it’s on the water she probably loves it! Jasmine swam competitively for 5 years and has also rowed competitively for nearly 6 years. She is now a varsity student-athlete on Western University’s Women’s Rowing Team and is pursuing a Bachelor of Science with an Honours Specialization in Neuroscience. Jasmine began her swim instructing career as a volunteer for the Chena Swim Club at the age of 14. It was there, where she realized not only the importance of the lifesaving skill of swimming, but also her passion for teaching and working with others. She was later hired by Chena Swim Club and coached their Skills Program which was a pre-competitive transition program for swimmers aged 5-12 years old. Finding swim instructing an incredibly rewarding experience, Jasmine also worked with Pedalheads Swim for 2 years where she taught the Red Cross Swimming Program. In addition, Jasmine is a certified National Lifeguard, Swim Instructor and First Responder. Aside from the aquatics, Jasmine is an avid hiker, biker and outdoors-enthusiast. She loves to travel, read and cannot wait to meet you!


Hello! My name is Mustfah Madlol and I have been a lifeguard/ swim instructor ever since I was 16. I have a lot of experience teaching people, kids and adults alike, from many different cultures, backgrounds, abilities and comfort levels with water. It is my passion to help people achieve their goals and become avid swimmers. I like to take a lighthearted approach in my lessons keeping them fun but still challenging to foster the most amount of growth possible. I believe anyone can be a great swimmer provided there is effort and a willingness to go outside comfort zones. I am capable of teaching lessons in big groups, private lessons, lessons for people with mental and physical disabilities. I have also taught in the past a few lifesaving courses and bronze courses throughout my work experience. I have a big arsenal of experience and I am looking forward to sharing that with you! Hopefully I will see you in my next class!


Tristan is an experienced swim instructor and lifeguard who has been swimming his entire life. He is currently pursuing an honors degree in International Relations, but his passion for swimming has led him to teach others how to swim and stay safe in the water. Tristan has worked with a variety of students of all ages, including adults, and has a deep understanding of the different approaches needed to teach swimming to people of all ages and abilities. He believes that everyone can learn how to swim, and he is committed to helping his students achieve their goals. As a lifeguard, Tristan takes his responsibility to keep people safe in the water very seriously. He is trained in CPR, first aid, and other emergency response techniques, and he is always vigilant when he is on duty. Tristan's love for swimming extends beyond teaching and lifeguarding. He enjoys swimming in the deep ocean and is always looking for opportunities to explore new bodies of water. His passion for the skill is infectious, and his students often find themselves sharing his enthusiasm for the water.